Terms & Conditions

Delivery in Hong Kong:

We will despatch your order within 2 working days.

For deliveries in Hong Kong we use Hong Kong Post Office or a local courier service at our discretion.

Deliveries within Hong Kong will be free of charge (for international shipments please contact us directly).

Merchandise purchased from HKhiderugs may be exchanged or returned within 7 days of receipt. If you wish to return please notify us by email.

Returns and exchanges are subject to the merchandise being received back in original condition.

We are unable to accept return or exchanges on custom orders.